Privacy policy
How Boston Pipelining Company handles information you submit through bostonpipeliningcompany.com.
Last updated: October 14, 2026.
Boston Pipelining Company operates this website. This policy describes what we collect when you use the site or send an inquiry, how we use it, and who may process it on our behalf. Our cookie notice lists each cookie and browser storage item the site uses.
Information you send us
When you use the contact form, we collect the fields you enter, such as your name, phone number, email address, property town or address and a description of the sewer issue. We use that information to respond, schedule follow-up and assess the work you describe.
Do not send payment card numbers or unrelated sensitive records through this form.
Technical information and service providers
Each visit and form submission involves technical request data the site needs to operate and protect itself, such as network address, browser type and timestamps, and your cookie choice.
Our contact form is provided by HighLevel (LeadConnector), the customer relationship service we use to receive and answer inquiries. When you submit the form, the details you enter go to our account with that service, which notifies our team. The form shows its own message and consent choices.
DigitalOcean hosts this website. Our Supabase database stores the site content and, if you allow analytics, our own visit statistics. These providers process data to host the site, receive inquiries and measure use. They are not a public mailing list.
Cookies, optional analytics and marketing
Necessary storage keeps the site working. It also remembers your cookie choice and your accessibility and display settings in your browser so the site can apply them on your next visit.
Analytics and marketing are optional and load only after you allow them in the cookie banner or on the cookie notice page. Analytics uses our own first-party analytics and, when we have it turned on, Google Analytics, a service provided by Google. Marketing tags, when we use them, include Google Tag Manager, Google Ads and call tracking tags. Google and the call tracking provider process the data their tools collect under their own terms.
Choosing Necessary only keeps analytics and marketing off. It does not stop the technical request data described above from reaching our hosting and spam protection providers, because the site needs that data to work.
We keep your cookie choice for 12 months, then ask again. You can change it at any time with Cookie preferences in the site footer or on the cookie notice page.
Global Privacy Control
If your browser sends a Global Privacy Control signal, we treat it as your request to keep analytics and marketing off. We do not load those tools while the signal is present, even if you choose Accept all.
Keeping, correcting and deleting inquiry information
We have not published a fixed retention period for inquiry records. Contact us to ask about correcting or deleting information from a specific inquiry: bostonpipelining@gmail.com or 617-699-5384.
Turning analytics off stops new analytics collection. It does not delete an inquiry you already sent or the email notification about it.
Links to other websites
Links to other websites are governed by those sites' own privacy practices.